Self-Checkout Usage Statistics
Statistic Verification
Source: IBM Corp Study, Global EPOS, MarketingCharts, NCR
Research Date: March 26th, 2015

Self-service checkout, or a Semi Attended Customer Activated Terminal (SACAT) is a station used for customers to pay for products without the need for a human cashier. Questions: What percent of people have used a self-checkout station while shopping? What is the total number of self-checkout stations in the U.S.? How much do people spend per year at self-checkout stations? What is the increase in shoplifting at self-checkout kiosks?

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Self-Checkout StatisticsData
Percent of ages 35 & Younger who have used Self-Checkout91%
Percent of ages 36 – 50 who have used Self-Checkout85%
Percent of ages 51 & Older who have used Self-Checkout82%
Total self-checkout spending per year worldwide$197,000,000,000
Percent increase in theft using self-checkout20 %
Self-Checkout Number of StationsNumber
Number of Self-Checkout stations in the U.S.122,000
Number of Self-Checkout stations worldwide468,500
Number of Self-Checkout stations in14,300
Number of Self-Checkout units shipped globally this year46,864
Self-Checkout SurveyData
Percent who said "they want self-checkout options when shopping"66 %
Percent who said "they prefer self-checkout stations to avoid waiting in line"52 %
Percent surveyed who said they "really like self-checkout"44 %
Percent who said "they will not use the technology"9 %
Percent who say "more self-checkout kiosks would improve their shopping experience"46 %
Reasons for Not Using Self-CheckoutPercent
Didn’t know about it43 %
Interacting with people17 %
Habit12 %
Didn’t know how to use it7 %
Had a question5 %
Self-Checkout Manufacturer Market SharePercent
NCR68 %
Wincor Nixdorf11 %
IBM11 %
Fujitsu9 %
Others1 %

self-checkout usage statistics

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