Job Outsourcing Statistics
Statistic Verification
Source: Sourcing Line Computer Economics
Research Date: 1.1.2014
Offshore outsourcing is the practice of hiring an external organization to perform some business functions in a country other than the one where the products or services are actually developed or manufactured. It can be contrasted with offshoring, in which the functions are performed in a foreign country by a foreign subsidiary. Opponents point out that the practice of sending work overseas by countries with higher wages reduces their own domestic employment and domestic investment. Many customer service jobs as well as jobs in the information technology sectors (data processing, computer programming, and technical support) in countries such as the United States and the United Kingdom – have been or are potentially affected.
Outsourcing Statistics  
Total number of U.S. jobs offshore outsourced in 2013 2,637,239
Percent of CFO’s surveyed who said their firm was currently offshore outsourcing 36 %
Percent of CFO’s who favored India for outsourcing 26 %
Percent of CFO’s who favored China for outsourcing 18 %
Offshore Outsourcing By Sector Percent of Companies
Manufacturing 53 %
IT Services 43 %
R&D 38 %
Distribution 26 %
Call or Help Centers 12 %
Reasons Why Companies Outsource (Multiple Answers Allowed) Percent
Reduce or control costs 44 %
Gain access to IT resources unavailable internally 34 %
Free up internal resources 31 %
Improve business or customer focus 28 %
Accelerate company reorganization / transformation 22 %
Accelerate project 15 %
Gain access to management expertise unavailable internally 15 %
Reduce time to market 9 %
Top Rated Outsourcing Countries
Country Overall Rating Cost Index Resources/Skills Workforce
India 7.1 8.3 6 1,430,000,000
Indonesia 6.9 8.6 4.3 1,033,000,000
China 6.4 7 5.6 780,000,000
Bulgaria 6.4 8.8 2.9 3,000,000
Philippines 6.3 9 2.8 39,000,000
Jordan 6.2 7.6 2.7 2,000,000
Singapore 6.5 6.4 5.7 3,000,000
Thailand 6 8.2 2.3 39,000,000
Lithuania 5.9 7 3.9 2,000,000
Egypt 5.8 9 0.9 26,000,000
Malaysia 5.8 7.9 2.2 12,000,000
Estonia 5.8 7.5 5.2 1,000,000
Chile 5.7 7.2 3 8,000,000
Hungary 5.6 6.9 3.4 4,000,000
Poland 5.6 6.1 3.6 17,000,000
Czech Republic 5.6 6.9 3.2 5,000,000
Ukraine 5.5 6.3 3.2 22,000,000
Romania 5.5 6.8 2.7 9,000,000
Latvia 5.4 7 2.7 1,000,000
Vietnam 5.4 7.4 2.5 46,000,000
Ghana 4.9 7.5 0.9 11,000,000
South Africa 4.6 6.9 0.6 17,000,000
Kenya 4.5 6.7 1.3 18,000,000
Senegal 4.3 7.1 0.2 6,000,000

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