Better Business Bureau Complaint Statistics

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Complaints Filed With The Better Business Bureau
Industry DescriptionComplaints Filed
1Cellular Telephone Service & Equipment36,751
2Auto Dealers – New Cars25,033
3Television – Cable, CATV & Satellite24,848
4Collection Agencies17,478
5Banks15,876
6Auto Dealers – Used Cars15,801
7Telephone Companies15,394
8Auto Repair & Service14,156
9Furniture – Retail13,619
10Internet Shopping12,674
11Department Stores9,219
12Insurance Companies8,568
13Financial Services8,482
14Internet Services8,197
15Roofing Contractors8,190
16Not Elsewhere Classified8,152
17Movers7,395
18Mortgage Brokers6,712
19Health Clubs6,687
20Property Management6,493
21Apartments6,439
22Credit Cards & Plans6,283
23Computer Dealers5,970
24Travel Agencies & Bureaus5,841
25Consumer Finance & Loan Companies5,710
Total number of complaints filed with the Better Business Bureau894,868
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Statistic Sources & References
Sources: US Better Business Bureau
Content Author: Statistic Brain

Date research was conducted: March 6, 2017

Better Business Bureau Complaint Statistics

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